The HBF Customer Satisfaction Survey, established in 2006, awards homebuilders with a ‘Star Rating’ based on responses to the key question ‘would you recommend your builder to a friend?’ collected over a 12-month period. The coveted five-star rating is only awarded when more than 90% of customers would recommend the builder.
Stuart Bullough, Construction Director at Kingswood Homes, said: “Achieving a five-star rating for the fourth consecutive year, with an impressive 97% rating for both recommendation and build quality, is a remarkable achievement that highlights the whole teams unwavering dedication to quality and customer satisfaction. This rating is one of the highest in the North West and sustaining this level of excellence year after year reflects the customer-centric approach that is central to everything we do as a collective team.”
Kingswood Homes’ success can be attributed to its innovative approach to homebuilding, particularly its Shape Your Home concept, which allows customers to personalise their living spaces by choosing from a range of ground and first floor options to create a home that suits their lifestyle.
This achievement follows a successful 2024 for Kingswood Homes, which saw the launch of new show homes at Green Hills Farmstead Collection and Spinners Brook, as well as the introduction of The Market Quarter apartments in Hatherleigh.
For more information about Kingswood Homes and its award-winning developments, visit www.kingswoodhomes.uk.com
