Initially sceptical about new builds, Marc’s perspective changed when he discovered Kingswood Homes. “Once we saw the Kingswood specification, it opened our eyes. The quality stood out compared to other new builds we had viewed,” Marc explains.
Spinners Brook appealed to the couple for its ideal blend of rural charm and urban accessibility. Marc notes, “Being able to commute to Manchester City Centre in 50 minutes door-to-door via the train from Darwen was a huge selling point, alongside being close to nature and local walks for our dog.”
Kingswood’s unique Shape Your Home concept was a significant draw for Marc and Amy. “It was great being able to view the different layouts,” Marc shares. “It’s important to be able to think about space in the long term, and being able to view and visualise the floor plan options made the decision much easier. The Sales Consultant, Kerry, pointed out benefits of having the space to work from home.” Kingswood Homes are the only house builder to offer flexible floor plans so customers can mix and match their ground floor and first floor layouts to create a home that suits their lifestyle.
Throughout their journey, the couple was impressed by Kingswood’s commitment to customer satisfaction. Marc particularly praised site manager Luke: “His customer service has been outstanding. The biggest compliment I would give is the fact we could contact him at any hour of the day and things would get sorted within the hour.” Under Luke’s management Spinners Brook has recently won the LABC Bricks Site Recognition Award.
Summing up their experience, Marc enthusiastically states, “Our whole experience with Kingswood Homes has been really good – we would highly recommend the builder. They showed great customer service throughout the whole process.”
Kingswood Homes has recently been revealed as the best in the North West when it received the revered five-star rating for the third consecutive year in the Home Builders Federation’s annual customer satisfaction survey. More than 96.8% of its homeowners said that they were satisfied with the quality of their new home and would recommend Kingswood to a friend.
Spinners Brook is situated in a peaceful reservoir-side location overlooking the countryside and has two show homes available to view and a VR show home open Thursday-Monday.
To find out more about their homes, visit their website www.kingswoodhomes.uk.com
